Management

Short Courses

Supervisory Skills

• Supervision Skills
• Improving Employee Performance
• Building high performance teams
• Productivity Improvement
• Problem Solving and Decision Making
• Equal Employment Opportunity - The Supervisors Role
• Industrial Relations
• Contract Administration
• Participative Business Planning
• Recruitment, Interviewing and Selection Technique
• Assertive Behaviour / Handling Aggression

Certificate Programs

BSB41001 - Certificate IV in Business (Frontline Management)
BSBCMN402A Develop work priorities	Unit 1
BSBFLM402A Show leadership in the workplace	Unit 2
BSBFLM403A Manage effective workplace relationships	Unit 3
BSBFLM404A Lead work teams	Unit 4
BSBFLM405A Implement operational plan	Unit 5
BSBFLM406A Implement workplace information system	Unit 6
BSBCMN410A Coordinate implementation of customer service strategies	Unit 7
BSBFLM409A Implement continuous improvement	Unit 8
BSBCMN411A Monitor a safe workplace	Unit 9
BSBCMN412A Promote innovation and change	Unit 10
BSBCMN404A Develop teams and individuals	Unit 11

 

BSB51001 - Diploma of Business (Frontline Management)
BSBFLM501A Manage personal work priorities and professional development	Unit 1
BSBFLM502A Provide leadership in the workplace	Unit 2
BSBFLM503A Establish effective workplace relationships	Unit 3
BSBFLM504A Facilitate work teams	Unit 4
BSBFLM505A Manage operational plan	Unit 5
BSBFLM506A Manage workplace information systems	Unit 6
BSBFLM507A Manage quality customer service	Unit 7
BSBMGT505A Ensure a safe workplace	Unit 8
BSBFLM509A Promote continuous improvement	Unit 9
BSBFLM510A Facilitate and capitalise on change and innovation	Unit 10
BSBFLM511A Develop a workplace learning environment	Unit 11

 

University / Degree Courses

• Bachelor of Applied Management
• Executive Certificate of Management
• Graduate Certificate of Management
• Graduate Diploma of Management
• Masters of Business Administration